We’re happy you’re happy.
MSH earns high marks for customer service.
Did you know since 1993, Maguire Schneider Hassay (MSH) has addressed over 1 million legal questions from LegalShield members? Many of those engagements have resulted in glowing customer service reviews.
Based on approximately 3,000 of these reviews over the last 12 months, MSH has earned a Net Promote Score (NPS®) of 62.4. That puts us on par with some of the world’s most beloved companies!
What’s an NPS score? We thought you might ask.
NPS® is a metric used to rate customer loyalty and satisfaction. It tells us how well we are serving our clients and how we compare in terms of service to our industry and other industries as a whole. The legal industry generally has an NPS® of about 25.*
MSH is committed to making high-quality legal services accessible to more people than ever before. More than that, we’re committed to serving those people exceptionally well. It’s why we chose the legal profession, and why being a part of the LegalShield lawyer network makes so much sense.
Maguire Schneider Hassay is proud to be LegalShield’s provider law firm for the State of Ohio. LegalShield puts professional legal advice within reach for thousands. From wills and estates to real estate and family law, LegalShield members receive access to a range of legal services for an affordable monthly fee.
Visit the LegalShield page on our website to read many of the positive reviews from our customers. To learn more about how LegalShield can benefit you, visit https://www.legalshield.com.
* https://www.clio.com/blog/nps-law-firms/
Client reviews reflect individual experiences and do not guarantee any particular outcome.