Myth!

Not true. According to MSH Associate Theo Kelly, consumers often have the right to opt out of mandatory/binding arbitration agreements within a certain timeframe (usually 30-60 days) from initial notice. There may also be options to opt out of “class action” waivers, depending on the scenario and terms of the agreement.

“Many companies exclude small claims from binding arbitration agreements,” Theo said. “So even if you did agree to arbitration, you may still have the option to seek financial damages through small claims (generally up to $6,000 in Ohio). If you want to opt-out, ensure you review the terms of the product or service and submit a request within the relevant timeline.”

If you need help understanding any agreement or contract, reach out to MSH. We’re here to help!